Frequently Asked Questions
Everything you need to know about shopping for music gear and electronics at Bajaao.
What is the standard delivery timeline for my order?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days. You will receive a tracking link via email once your gear has shipped.
Does Bajaao provide a warranty on musical instruments and audio gear?
Yes, all products sold on Bajaao are 100% genuine and come with the standard manufacturer's warranty. We also offer extended warranty plans for additional peace of mind.
What is your return policy if I am not satisfied with a product?
We offer a 15-day return policy on most items. If the product is defective or not as described, you can initiate a return request through your dashboard. Please ensure the item is in its original packaging.
Are there EMI options available for high-value purchases?
Absolutely. We offer No-Cost EMI and standard EMI options across major credit cards and select debit cards to help you invest in the professional gear you need.
How does Bajaao ensure that fragile electronics are shipped safely?
We use specialized multi-layered packaging and partner with reliable logistics providers experienced in handling delicate musical instruments and high-end audio equipment.
Can I get assistance in choosing the right equipment?
Yes, our 'Music Specialists' are available to provide expert advice. You can reach out via chat or call to get personalized recommendations based on your skill level and budget.